Shipping Policy
Thank you for visiting and shopping at https://www.ssansfit.com . This Shipping Policy explains our order processing procedures, estimated delivery timelines, shipping fees, and related information to help customers understand how orders are handled and delivered.
Order Processing Time
All orders are subject to order verification, basic quality checks, and secure packaging prior to shipment. Orders are generally processed and dispatched within 1–3 business days after payment confirmation.
Processing times may vary during peak seasons, promotional periods, or due to unforeseen operational circumstances. If a notable delay occurs before shipment, customers will be notified via email using the contact information provided at checkout.
Shipping Time
Shipping time refers to the period after an order has been dispatched from our fulfillment facility and is in transit to the delivery address.
Estimated delivery times are provided as general guidelines and are as follows:
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Standard Shipping: 5–9 business days
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Expedited Shipping: 3–4 business days
Delivery timelines are estimates only and may vary based on destination, carrier operations, weather conditions, customs clearance (if applicable), or other factors beyond our direct control.
Shipping Rates
We currently ship to customers in the United States, Canada, Australia, and selected international destinations where shipping services are available.
Shipping fees are calculated based on the selected shipping method and order value:
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Free Standard Shipping: Orders of USD $60.00 and above
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Standard Shipping: USD $10.00 for orders between USD $0.00 and USD $59.99
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Expedited Shipping: USD $15.00
All applicable shipping charges are displayed clearly at checkout before payment is completed.
Order Tracking
Once an order has been shipped, customers will receive a shipment confirmation email containing tracking information. Tracking details are typically available within 24 hours after dispatch, depending on the shipping carrier.
Shipping Issues and Damaged Items
While shipping delays or carrier-related issues may occasionally occur, Ssansfit is committed to assisting customers with delivery-related inquiries.
If an order arrives damaged, defective, or incorrect, customers are encouraged to contact our customer support team within a reasonable timeframe after delivery. Each case will be reviewed individually, and where appropriate, we will work with the shipping carrier to help address the issue.
Customers are advised to retain all original packaging and items until the matter has been reviewed.
Contact Information
For questions related to shipping or delivery, please contact us using the information below:
Customer Support Email: help@ssansfit.com
Phone Number: +1 2023371903
Business Address: 1817 Carondelet St, New Orleans, LA 70115-0000, United States